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What's Your Goal Today?
What's Your Goal Today?
Before starting the process of assessment and transformation, it is essential to exchange thoughts and ideas regarding your requirements and their implications in terms of time and effort required to collect, process, and analyze information that provide you with substantiated new insights.
Depending on the available resources - time, people, and budget - we collect the necessary information to ensure we reach a sufficient level of information accuracy before we define the scope.
Scoping examples:
Purpose and Objectives Definition
Scope Boundaries
Stakeholder and Governance Mapping
Quick Context Scan
Functional and Process Scoping
Resource and Capacity Considerations
Risk and Assumption Framework
Deliverables and Outputs
Digital Transformation based on Customer-Centricity Principles
Digital Transformation based on Customer-Centricity Principles
Most digital programs disappoint; most software sits idle.
Research shows ~70% of transformations miss their goals, and only ~1 in 3 IT projects fully succeeds. Meanwhile, a majority of features in enterprise software are rarely or never used. We change that by putting customers/beneficiaries at the center, so you build the right things—and people actually use them. From discovery and prioritization to delivery and adoption—because serving them is the ultimate reason any organization exists. That’s how we raise adoption, realize benefits, and reduce “shelf ware.”
Aspect examples:
Narrate and embed Customer Centricity Principles in the value chain
Orchestrate all strategic aspects
Deploy Governance, Risk management, Compliance application
CX/DX Value Chain Design and continuous enhancement
Organization & Culture development
Technology & Data alignment & integration
Ecosystem synergies
Continuous Performance & Metrics measurement
Aspect examples:
Assessment objectives, and fieldwork strategies
Ecosystem scoping
Evidence plan: DT dimensions and aspects
Scoring & weighting
Maturity model & levels
Assessment Audience
Stakeholder workshops
Field work preparation and execution
Results production
Aspect examples:
Define Benchmark Scope and Objective
Governance, ethics, and legal considerations
Select Peer Countries/Organizations
Identify Metrics and Framework
Rigorous data collection and analysis
A Clear Positioning Report
Actionable recommendations
Input for a DT Roadmap
Aspect examples:
Narrate and agree on the Design-Thinking principles
Framing & considerations: e.g. purpose & scope, context & constraints, stakeholders & beneficiaries
Manage the strategy-formulation lifecycle
Target Operating Model & Governance
Future State Design, including Strategic initiatives
Architecture & Data Strategy
Implementation Readiness & Sign-off
Aspect examples:
Purpose & framing
Narrate design principles
Narrate GOF design process steps
Define expected outcomes
Identify the operating model components
Manage the build-out lifecycle
Design core workflows
RACI/DRI design
Governance performance KPIs
Ratification and communication
Implementation and training
Aspect examples:
Identify the strategic DT themes and pillars
Develop the Initiative Portfolio
Determine Sequence and phasing
Determine milestones & dependencies
Define the governance and delivery mechanisms
Narrate Governance and Accountability
Initial Resource and Budget Alignment
Aspect examples:
Implementation framing & key considerations
End-to-end implementation process / WBS (phases, streams, activities, outputs)
Cross-cutting workstreams
Implementation governance mechanics
RACI-metrics design
Deployment tooling & instruments
Risk mitigation plan
Quality assurance plan
Change management plan
Operational budgets
Compliance and escalation
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