Supporting our clients make significant and lasting improvements to their business performance.
We are a boutique consulting firm helping organizations in their ambition to embed Customer Centricity principles in their DNA.
We align ourselves swiftly with your needs!
Due to our agile setup, we are able to align ourselves swiftly with your needs. Our value added contribution varies from business reflection sessions to strategy workshops, and from complete projects to operational support and interim management.
eMs is a typical collaborative network organization, meaning that we bring specialists aboard when you are convinced that their value added is justified.
When third party services are required, we will either partner with your preferred suppliers, or bring our carefully selected network partners.
Our agile organization enables us not only to select the right specialist for the job, but also maintains a low overhead allowing us to provide genuine value for money.
Encompass Marketing: Aligning Marketing Enablers with the eight Customer Centricity Drivers