We manage and guide the complete process of brand positioning studies.
The activities include but are not limited to the following:
Design of research scope and research execution strategy
Universe determination
Floating and production of RFI and RFP when commissioning an external research agency
Sample drawing methodology
Questionnaire design and quality reviews
Fieldwork supervision
Evaluation, analysis, and reporting.
The brand perceptual mapping process includes the required research, technical design, and statistical analysis to interpret the results and to draw insightful conclusions. Our value added is based on the extensive experience with international brand strategy development, which we acquired over many years.
Depending on the availability of representative information, the process takes between three and fourteen weeks. When required, we will firstly conduct a brand positioning study, which is addressed in the previous section: 'brand positioning study'.
To express the brand position and identity, we help to create a Brand Positioning Canvas for all internal brand representatives ensuring consistency of all brand touch points across the product portfolio and along the customer experience journey.
Target customer segments.
Issues to be addressed.
Actual Customer constraints.
Expected Benefits.
Core Brand Proposition.
Brand Differentiators.
Inner Brand Values (how the brand makes me feel)
Outer Brand Values (what others think of me)
Customer Value Proposition Statement.
The Brand Style Manual includes guidelines for the brand’s identity and voice, especially the logo, any typefaces used within the logo and marketing material and Web Styles to help developers keep elements like buttons and forms consistent across multiple web pages.
To translate the brand identity consistently and recognizable along the customer experience journey.
To communicate the company's design standards to all stakeholders.
To support marketing initiatives by ensuring that all messaging are relevant and related the brand’s goals.
To ensure cohesion helping to establish a strong brand voice that resonates with the audience for building brand awareness.